Return & Exchange Policy.

We offer exchange or store credit on any unworn/defective merchandise - within 14 days.

All merchandise must be in new* condition/in original packaging and accompanied by receipt for proof of purchase. We cannot accept an exchange of any item with any indication that it has been used.

All SALE items are FINAL SALE & non-refundable.

Shine reserves the right to refuse returns that do not comply with policy.

If you have any other questions, we are happy to help! Call us at 705-645-9700 or email us at customerservice@shinejewellery.ca